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Complaints

MFA is committed to the highest standards of compliance with consumer protection and fair lending laws based on all applicable legal and regulatory guidance.

To submit a consumer complaint related to financial products or services offered by MFA, please click on the link below to access the consumer complaint form. You will be asked to provide your contact information and a detailed description of your complaint. The more information you can share with us will allow MFA to better address your concerns.

All credible complaints will be investigated, and the MFA Compliance Officer will communicate the outcome of the investigation to the consumer.