File a Claim
What is Available?
MFA distributes available funds to landlords, and those funds can be used to cover the costs listed below, upon approval.
Claims for damages:
Up to $3,000 is available to reimburse landlords if repair costs exceed a tenant’s security deposit. A landlord may charge up to $20.00 an hour for their own time if they make their own repairs. Claims may be initiated during an existing tenancy or within 30 days of termination of occupancy by an eligible tenant.
Claims for vacancy loss:
Up to one month of “vacancy loss” (equal to monthly lease amount), is reimbursable if time is needed to make repairs after a tenant vacates the rental unit. The vacancy loss must exceed a tenant’s security deposit, and the property cannot be rented to a new tenant during this one-month window. Claims may be initiated during an existing tenancy or within 30 days of termination of occupancy by an eligible tenant.
Claims for needed improvements:
Up to $1,000 is available to make improvements needed to meet minimum HUD standards before an eligible tenant moves in.
Services of a Landlord Liaison:
If you have been offered the services of a Landlord Liaison, please reach out to this person for additional support in placing a claim.
How Do I Place a Claim?
Placing a claim is easy. Landlords are asked to complete and submit the three documents below to start the claim process:
- A completed Claim for Reimbursement form, available here.
- Supporting documentation with invoices, receipts and photos clearly showing damage and costs of repairs. Examples are available here.
- A completed W9, with the name on the form being the same name that will appear on a check if a claim is approved, available here.
Once these documents have been completed, please scan and upload them to Kelly Patterson at kpatterson@housingnm.org and (505) 767-2281.
If you have any questions or difficulty downloading, completing and/or uploading the completed documents please reach out to Kelly Patterson at kpatterson@housingnm.org and (505) 767-2281. We are happy to help you through this process and appreciate your efforts to provide housing to young adults in your community.
Required Documents:
Landlord Liaison Contact Information
If your rental property is in one of the following counties--Cibola, Los Alamos, Harding, McKinley, Sandoval, Santa Fe, San Juan and San Miguel--please contact:
Janeya Johnson
505-629-8674
jjohnson@youthshelters.org
If your rental property is in one of the following counties--Colfax, Mora, Rio Arriba, Quay, Taos and Union--please contact:
Penny Peterson
575-758-9595
penny@dreamtree.org
If your rental property is in the ABQ Metro area, please contact:
Mea Casillas
505-437-8286
mmuenzcasillas@ndnm.org
