Consumer Complaints

Housing New Mexico is committed to the highest standards of compliance with consumer protection and fair lending laws based on all applicable legal and regulatory guidance.

To submit a consumer complaint related to financial products or services offered by Housing New Mexico, please fill out the Consumer Complaint Form below. You will be asked to provide your contact information and a detailed description of your complaint. Providing as much information as possible will help Housing New Mexico better understand and address your concerns.

All credible complaints will be investigated, and the Housing New Mexico Compliance Officer will communicate the outcome of the investigation to the consumer.