Jun 15, 2015 15-18

Lender Training Webinar - Reminders

Lender Training (webinar) for the Electronic File Submission (Document Imaging) Process

• Thursday, June 18, 2015 from 10:00 am to 11:00 am Mountain Time

Beginning June 17, 2015, MFA will be implementing an electronic (paperless) submission process for Compliance Files, Wire Requests and Second Mortgage Closed Loan Files. Participating Lenders will submit all new Compliance File submissions (as well as all follow up documentation for that file) will be transmitted to MFA via the online reservation system Document Imaging portal.

MFA will be conducting an additional webinar lender training on the new process/system on June 18, 2015, which includes:

• The process for stacking and scanning documents/packages for submission to MFA
• The process for uploading the documents/packages to MFA
• Notifications and retrieving documents from the Document Imaging portal

Participating Lenders can register for the June 18th training via the MFA Lender Training link found here: http://www.housingnm.org/lender-training

Please register no later than 5:00 PM Mountain Time on June 17, 2015. 

Below is the call in number and link for the webinar:

Conference Dial in (559) 546-1000

Participant Access Code 297334#

(Sign in as Guest)  *Please type your full name in when you log in so that MFA can track attendance*

https://apps.na.collabserv.com/meetings/join?id=4789-5707

Document Imaging Screens Availability

On Monday, June 15, 2015 the Document Imaging screens and functionality will go live, so that Participating Lenders will have the opportunity to review the screens and become familiar with the system prior to the June 17th implementation date.

Please do not upload any packages prior to June 17th as MFA will not process any imaged packages prior to that date.

Reminders

If an error with the System occurs when trying to upload a Compliance Review package on or after June 17th, please notify MFA’s Homeownership Department so that we can assist in troubleshooting the problem.

Keep in mind that the errors will most likely be due to an internal network/firewall issue which may require support from your Information Technology department.

Please feel free to contact MFA’s Homeownership Department with any questions or for further clarification. Thank you for participating in MFA’s single family program